It’s that time of year again, and Haas Insurance is proud to announce our involvement with the 94th Annual IBAO Convention. IBAO stands for Insurance Brokers Association of Ontario, and this year the convention takes place in the nation’s capital, at The Westin Ottawa Hotel and the Ottawa Convention Centre from October 22 to 24.
A Memorable Line-Up
As with every IBAO Convention, there will be a lot to take in for every broker and business in attendance. The 2014 program includes a speech by former Governor General of Canada Michaelle Jean, politician Justin Trudeau, author and businessman John Spence, as well as the emcee talents of comedian and television host James Cunningham. An Oktoberfest opening night party, CSR workshop, CEO panel, awards luncheon and various education sessions are also on the agenda.
Haas Insurance is a big believer in attending high quality insurance conventions like this one, because we feel it helps us achieve our ultimate goal, which is to provide better service to our clients. Membership in the Insurance Brokers Association of Ontario gives us tools we may not have otherwise, which makes that much more effective.
Always Striving to Improve
We know we are good at what we do, but we also know that there is always room for improvement, which is why we attend insurance conventions. Just like with any other industry, new technologies and products are always coming into the marketplace. If we decide to rest on our laurels and maintain the status quo without thinking of continuous improvement, we may miss some great software or other product that enables us to make our clients’ lives easier.
Covering All the Bases
As an independent insurance broker, it’s in our best interest to use whatever advantage we can. Speed is always important, but accuracy and customer service can never be compromised, so they all have to work together to provide the best customer experience possible.
Since we are contracted to do business with eight specific insurance companies and a handful of specialty, non-contract companies, we want to ensure that each client gets the best coverage at the best price for his or her situation. And we have found that attending important conventions like the IBAO Convention, allows us to do just that. It ends up being a situation where we’re working harder and smarter than the competition, so all the bases are covered and our clients keep coming back.